Changes to Direct Debit Billing – Coming Soon
DeakinACTIVE will be transitioning to a new point of sale system called PerfectGym which brings a new direct debit system, Payrix.
As part of this transition, as of Thursday 14 December all members on direct debit memberships will be billed on a Thursday fortnightly cycle. This means the majority of members will see a change to the date they are debited.
To make this change seamless, we are wanting to advise you of an adjustment period that is required to get all members debited on the new date cycle.
Here’s what you need to know:
Why are we making this change?
Our new point of sale system will provide efficiencies and ease with managing your membership. This change will also ensure a much more efficient approach to direct debit management which will allow us to support you in managing your membership with clearer communication and processing times.
Revised Terms and Conditions:
In line with the changes listed above, we’ve revised our general membership terms and conditions. These changes will be applicable from Tuesday 5 December. View the new Terms & Conditions here.
For any questions or queries related to the above, please email firstname.lastname@example.org and one of our team members will get back to you.